Cookie Policy

Effective Date: 4 August 2026

Last Updated: 4 August 2026

1. Introduction

This Cookie Policy explains how PickRetreats uses cookies and similar technologies when you visit www.pickretreats.com.

PickRetreats is owned and operated by:

CocoRoutes Hospitality Private Limited
CIN: U52291KL2025PTC092382
GSTIN: 32AAMCC4747K1ZE
Second Floor, Iris Plaza
Millennium Nagar
Edappally P.O.
Kochi, Ernakulam
Kerala – 682024
India

In this Cookie Policy, “PickRetreats”, “we”, “us” and “our” refer to CocoRoutes Hospitality Private Limited.

This Cookie Policy should be read together with the PickRetreats Privacy Policy.

2. What Are Cookies?

Cookies are small text files placed on your computer, mobile phone or other device when you visit a website.

Cookies help websites remember information about your visit, such as your preferences, browsing activity or whether you have previously visited the website.

We may also use similar technologies, including pixels, tags, scripts and local storage. References to “cookies” in this Policy include these similar technologies where applicable.

3. Why We Use Cookies

PickRetreats may use cookies to:

• operate and secure the website;
• remember your cookie preferences;
• support enquiry and booking forms;
• understand how visitors use the website;
• identify website errors and improve performance;
• measure the effectiveness of advertisements;
• understand which pages, retreats or offers are useful to visitors; and
• improve our website, content and services.

4. Types of Cookies We Use

4.1 Necessary Cookies

Necessary cookies are required for the website to function properly and securely.

They may be used to:

• enable essential website features;
• support enquiry and booking forms;
• maintain website security;
• prevent fraudulent or unauthorised activity;
• remember your cookie-consent choices; and
• maintain website sessions.

Necessary cookies cannot normally be disabled through our cookie consent banner because the website may not function correctly without them.

4.2 Preference Cookies

Preference cookies allow the website to remember choices you make.

These may include:

• language preferences;
• location or currency preferences;
• previously viewed retreats;
• saved search preferences; and
• other website-display preferences.

Some preference features may be introduced or changed as the PickRetreats website develops.

4.3 Analytics Cookies

Analytics cookies help us understand how visitors interact with the PickRetreats website.

They may collect information such as:

• the pages visited;
• the time spent on the website;
• the links or buttons selected;
• the website or advertisement that referred the visitor;
• browser and device type;
• approximate location based on IP address; and
• website errors or performance information.

PickRetreats may use Google Analytics or similar analytics services for these purposes.

Analytics cookies will be used according to the choices provided through our cookie consent banner.

4.4 Advertising Cookies

Advertising cookies help us understand whether our advertisements are effective and may help us show relevant PickRetreats advertisements to people who have expressed interest in retreats or related services.

PickRetreats may use advertising technologies such as:

• Google Ads conversion tracking;
• Meta Pixel; and
• other advertising or remarketing services introduced from time to time.

These technologies may be used to:

• measure enquiries or bookings generated by advertisements;
• understand which advertisements visitors interacted with;
• create advertising audiences;
• limit repeated advertisements; and
• display advertisements that may be more relevant to visitors.

Advertising cookies will be used according to the choices provided through our cookie consent banner.

5. First-Party and Third-Party Cookies

First-party cookies are placed directly by PickRetreats.

Third-party cookies are placed by external service providers whose tools or features are used on our website.

Third-party providers may include:

• analytics providers;
• advertising platforms;
• payment-service providers;
• website hosting and security providers;
• map or location-service providers;
• video or social-media platforms; and
• customer-support or communication providers.

Third-party providers may process cookie information according to their own privacy and cookie policies.

6. Session and Persistent Cookies

Session cookies are temporary cookies that are deleted when you close your browser.

Persistent cookies remain on your device for a specified period or until you delete them.

The duration of a cookie depends on its purpose and the settings of PickRetreats or the relevant third-party provider.

We will retain cookie-related information only for as long as reasonably necessary for the purpose for which it was collected or as required under applicable law.

7. Cookie Consent

When you first visit the PickRetreats website, a cookie consent banner may allow you to:

• accept optional cookies;
• reject optional cookies; or
• manage individual cookie categories.

Necessary cookies may operate without optional consent because they are required for essential website functionality, security or the services requested by you.

Analytics and advertising cookies will be used according to the choices made through the cookie consent banner.

8. Changing Your Cookie Choices

You may change or withdraw your choices for optional cookies at any time through the cookie settings available on the PickRetreats website.

Changing your cookie choices will not automatically remove cookies that have already been stored on your device. You may remove existing cookies through your browser settings.

Rejecting or withdrawing consent for optional cookies will not prevent you from using the main features of the PickRetreats website. However, certain preferences or personalised features may not function as intended.

9. Managing Cookies Through Your Browser

Most internet browsers allow you to view, block or delete cookies through the browser settings.

You may be able to configure your browser to:

• block all cookies;
• block third-party cookies;
• delete cookies when the browser closes;
• notify you before a cookie is stored; or
• delete cookies already stored on your device.

Blocking all cookies may affect the operation of enquiry forms, booking features, security functions and other parts of the website.

10. Embedded Content and External Services

The PickRetreats website may contain content or features provided by third parties, including:

• maps;
• videos;
• social-media content;
• payment gateways;
• chat or messaging services; and
• external booking or retreat-provider links.

These third parties may place cookies or collect information when you interact with their content or services.

PickRetreats does not control all cookies placed by third-party websites or services. You should review the applicable third party’s privacy and cookie information before using the service.

11. Personal Information Collected Through Cookies

Cookie information may be linked with other information collected by PickRetreats, such as enquiry details, booking information or website interactions.

Where cookie information identifies or can reasonably be linked to an individual, it will be handled in accordance with the PickRetreats Privacy Policy.

PickRetreats does not sell or rent personal information collected through cookies.

12. Changes to This Cookie Policy

PickRetreats may update this Cookie Policy to reflect changes in:

• the cookies and technologies used on the website;
• our analytics or advertising providers;
• website features;
• our business practices; or
• applicable legal requirements.

The updated Cookie Policy will be published on the PickRetreats website with a revised “Last Updated” date.

13. Contact Us

Questions or concerns about the use of cookies on the PickRetreats website may be sent to:

Director, CocoRoutes
Privacy and Grievance Officer – PickRetreats
CocoRoutes Hospitality Private Limited
Second Floor, Iris Plaza
Millennium Nagar
Edappally P.O.
Kochi, Ernakulam
Kerala – 682024
India

Email: info@pickretreats.com

Telephone: +91 9895 22 07 09

Website: www.pickretreats.com